Dana55 takes every member's privacy seriously. This policy transparently explains how we collect, use, store, and protect your personal information while you use our platform. The security of your data is our primary responsibility.
Our Commitment
Six layers of data protection that dana55 implements to ensure your personal information remains safe and under control at all times.
All data transmitted between your device and dana55 servers is protected with 256-bit TLS/SSL encryption. This means every piece of information you enter — including card numbers and passwords — cannot be read by any third party.
Your personal data is stored in data centres monitored 24/7 with strict physical and digital access controls. Only authorised personnel may access sensitive information, and all access is logged for audit purposes.
You have full control over your personal data. Through your account panel, you can view, update, or request deletion of your information at any time. Two-factor authentication is also available for added security.
Dana55 fully complies with Malaysia's Personal Data Protection Act 2010 (PDPA). All our data collection and processing practices align with applicable legal requirements, and we continuously update our practices in line with changes in the law.
Dana55 has never sold, rented, or traded your personal information to any third party for marketing purposes, and never will. Your data belongs to you, and we use it solely to improve your experience on our platform.
In the event of any security incident involving your data, dana55 is committed to notifying you within 72 hours. We will also take immediate remediation steps to minimize any impact.
This Privacy Policy explains how dana55 collect and use your personal data when you register, log in, or use any services on our platform. Please read carefully before using the platform.
When you register an account at dana55, we collect basic information required to verify your identity and enable full use of the platform. This includes your full name as shown on your official identification document, date of birth, active email address, mobile number registered in your own name, and your chosen password.
To meet the Know Your Customer (KYC) compliance requirements mandatory before your first withdrawal, you may be asked to provide a copy of your identification document (MyKad or passport), proof of current address dated within three months such as a utility bill or bank statement, and any other supporting documents relevant to your payment method.
When you use the dana55 platform, our systems automatically record certain technical information to ensure service security and quality. This includes your device's IP address, web browser type and operating system version, date and time of each session, pages visited and time spent, and your gaming activity patterns on the platform.
This data is used solely for security purposes, fraud detection, and user experience improvement. We do not use this information to personally identify you without broader context.
Every time you make a deposit or withdrawal, dana55 records the transaction details including amount, date, time, payment method used, and transaction status. Full card numbers or sensitive bank account details are not stored on our servers — this information is handled directly by certified, integrated payment gateways.
Dana55 uses your personal information for legitimate and transparent purposes only. We do not process your data for any purpose not stated in this Privacy Policy without first obtaining your consent.
Dana55 does not share your personal information with any third party for their own marketing or business purposes. However, there are specific circumstances where data sharing is necessary and lawful:
Dana55 has never sold, rented, or exchanged your personal information to advertisers, data brokers, or any commercial party for their own gain, and never will. This is our promise to every member.
Cookies are small text files stored on your device when you visit the dana55 website. They help the platform remember your preferences, maintain your login session, and understand how you use our platform so your experience stays smooth and personalized.
You may manage or disable cookies through your web browser settings at any time. However, disabling certain cookies may affect the functionality and user experience of the dana55 platform.
Dana55 continuously invests in the latest cybersecurity infrastructure to keep your personal data protected at all times. The technical and operational security measures we implement include:
While we take every reasonable step to protect your data, no system can guarantee absolute security. You are also responsible for keeping your login credentials safe and not sharing them with anyone.
As a dana55 platform user, you have the following rights regarding your personal data under Malaysia's Personal Data Protection Act 2010 (PDPA):
You may request a copy of all personal data we hold about you at any time through your account settings.
If you find that any information we hold is inaccurate or outdated, you have the right to request a correction promptly.
You may request the deletion of your personal data when it is no longer required for the original purpose for which it was collected, subject to applicable legal obligations.
You may object to the processing of your data for direct marketing purposes at any time. Such requests will be processed within seven business days.
You may request a copy of your personal data in a machine-readable format for transfer to another service where applicable.
In certain circumstances, you may request that we restrict the processing of your data while awaiting a review or the resolution of a dispute.
To exercise any of the above rights, please contact our customer support team via the platform's live chat or by email at [email protected]. We will process each request within 14 business days in accordance with PDPA requirements.
Dana55 retains your personal data for as long as your account is active and for the period required after account closure to fulfil legal and regulatory obligations. Generally, financial and transaction records are retained for seven years in compliance with Malaysia's Anti-Money Laundering Act (AMLA) requirements.
Data that is no longer required will be securely deleted using methods that ensure it cannot be recovered. This includes removal from all our backup systems within a reasonable period following active deletion.
If you close your account, we will retain only the minimum information required for legal compliance. All data not legally required to be retained will be deleted within 30 days of account closure.
The dana55 platform is strictly for individuals aged 18 and above. We do not knowingly collect or process any personal data from individuals under the age of 18. If we discover that a minor's information has been collected without our knowledge, the account in question will be terminated immediately and all collected data will be deleted.
If you have reason to believe that a minor has registered on our platform, please contact our team immediately at [email protected] so that prompt action can be taken.
Dana55 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or platform improvements. Whenever material changes are made, we will notify you via your registered email or through a clear in-platform notification at least seven days before the changes take effect.
The "Updated" date at the top of this document always reflects the latest version of the Privacy Policy currently in effect. Your continued use of the dana55 platform after that date constitutes your acceptance of the updated policy.
We encourage you to review this page regularly to stay informed about how we protect your personal information. If you disagree with any changes, you may close your account and stop using the platform at any time.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, please do not hesitate to reach us through the following channels:
We are committed to handling every enquiry thoroughly and within the specified timeframe. Your satisfaction and trust are dana55's top priorities.